Your Impact

StrangeLove is looking for an Order Management Coordinator to join our team in Collingwood and take charge of processing daily B2B orders and manage the communications with supply chain partners and customers, to ensure the accurate and timely delivery of goods.  

This role collaborates closely with internal teams to proactively manage inventory levels and aged stock across warehouses, while effectively communicating potential risks and recommending mitigation strategies. This role is also heavily involved with the management of daily operations, as well as the upkeep of all documents detailing processes & procedures.

Key Responsibilities

• Daily Processing of Sales Orders
• Coordinating with logistics partners to ensure timely delivery of goods
• Accuracy of invoices to customers, including CDS, GST calculations, accuracy of stock costs to customers
• Proactive Stock Management – check the right stock & quantity is in right place including assistance with stock take frequency and associated duties
• Clear internal & external communication, detailing all the specific information required for other parties to troubleshoot any issues
• Autonomous organization of meetings, catch-ups, check-in with fellow team members to discuss any order issues, process issues, or noting of general improvements to systems
• Perform ad hoc administrative tasks

About You

We are seeking an individual that has clear communication skills and an ability to operate autonomously. A professional and personable person who is hard working and knows how to have fun with their colleagues.

• Experience in order processing, data processing or similar roles within FMCG industry
• Sense of humour optional but highly recommended!
• Computer literacy & numeracy are vital to succeed
• Highly organised individual with exceptional attention to detail
• Experience using ERP / Inventory Platforms is highly desirable

About StrangeLove 

Founded in 2012, StrangeLove is Australia’s second-biggest premium mixer brand after the biggest one which is actually British anyway so whatever…

StrangeLove’s product range spans three categories – Mixers, Sodas and Sparkling waters – with every product embodying StrangeLove’s innovative and eclectic approach to flavour development and absolute commitment to quality ingredients. The bottles also look cool.

Having been in the market for over a decade, StrangeLove can be found anywhere that stocks extremely expensive soft drinks including restaurants, bars, island resorts, private jets, illegal poker games and leading grocery retailers.

We are a small team of misfits that is now backed by one of Australia’s largest drink companies.