CRM System Lead

Apply now Job no: 499216
Work type: Permanent - Full Time
Location: Melbourne
Categories: Sales, Corporate Support Functions

Your Impact


Located in our Tullamarine or Southbank Office. You’ll play a vital role in supporting the National sales teams. Your role will be to strategically improve, evolve and manage Commercial Non–Alcohol systems. The role acts as the subject matter expert for the agreed Commercial systems/Apps and drives strategic system solutions, systems maintenance, support and advice to the Commercial business and other units.


Other key responsibilities include:


  • Cloud for Customer (C4C) Field enhancements, support, product catalogue coordination, field planning
  • Customer Portal enhancements and Support
  • Device and hardware coordination
  • Application maintenance, builds and vendor relationships 
  • Form and survey development and updates
  • Applications user set-up, maintenance and builds
  • SharePoint/One-Drive user provisioning, site maintenance and coordination
  • Maintain & ensure data integrity of CRM’s and Apps  
  • Coaching/training coordination
  • Process, documentation & framework builds
  • Managing project scope, scheduling and UAT for all future ‘phases’
  • Conduit between Sales & Marketing, other units and I.T. & I.S


About You


Known for your impeccable attention to detail, you’ll be a true team player who genuinely enjoys supporting their team and is comfortable working at pace. With a strong ability to analyse complex data, juggle priorities and wear multiple hats in your role, you’ll also enjoy a position that offers variety and where you can make an impact.


Sound like you so far? Other pieces of the puzzle we’re looking for include:

  • Advanced in MS Excel software program
  • Advanced MS Word capabilities and process mapping
  • Solid knowledge and understanding of CRM, ERP & App systems to complete changes & maintenance
  • Solid analytical ability to manage and interpret large amounts of data to make informed decisions
  • Well-developed engagement ability. Engage key internal stakeholders throughout the Commercial, Marketing, other units, I.T functions and external customers. Influencing and negotiating ability to align stakeholders and customers to agreed actions
  • Degree in Systems Engineering, Information Systems or similar
  • Previous experience in a FMCG CRM leadership role


Why Asahi Beverages?


Asahi Beverages is one of the leading beverage companies in Australia and New Zealand with a rich and varied history. Comprising some of Australia and New Zealand’s most loved brands, the company’s Regional Hub is based in Melbourne with four Business Divisions - Asahi Premium Beverages, Asahi Lifestyle Beverages (formerly Schweppes Australia) and Carlton & United Breweries (CUB) in Australia; and

Asahi Beverages NZ and The Better Drinks Co. in New Zealand.  There’s always a great deal going on and opportunities abound for those ready to take them! 

Please note, we have not briefed a recruitment agency on this role, so please apply directly.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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